18+
Player Safety First

Responsible Gaming
at odds96

Gambling should always be an enjoyable form of entertainment — never a source of stress, debt, or harm. odds96 is committed to providing every player in Bangladesh with the tools, information, and support they need to stay in control and play safely.

18+ Players Only
24/7 Support Available
Free Self-Exclusion Tools
Instant Deposit Limits
BST UTC+6 Bangladesh Time

At odds96, we believe that responsible gaming is not just a policy requirement — it is a fundamental part of how we operate. We want every player on our platform to enjoy betting and casino games as a leisure activity, approached with clear boundaries and a healthy mindset. If gambling stops being fun and starts feeling like a compulsion, that is a sign that something needs to change.

This page outlines the responsible gaming tools available to all registered odds96 users, explains the warning signs of problem gambling, and provides practical guidance on where to find help. Whether you are a casual B PL fan placing a small bet on your favourite team or a regular casino player, these principles apply equally to everyone who uses the odds96 platform.

Important: The odds96 platform is strictly for adults aged 18 and above. We take age verification seriously and require documentary proof of age as part of our standard Know Your Customer (KYC) process. Underage gambling is illegal and harmful — if you are under 18, please leave the platform immediately.

Six Ways odds96 Supports Safe Play

Strict Age Verification

Every new odds96 account undergoes identity and age verification. Players must confirm they are 18 or older. Accounts that cannot be verified are suspended without exception, and any funds are returned via the original payment method.

Deposit Limit Controls

You can set daily, weekly, or monthly deposit limits on your odds96 account at any time. Once a limit is in place, it takes effect immediately. Increasing a limit requires a mandatory 24-hour cooling-off period before the change becomes active.

Session Time Reminders

odds96 allows you to set session time alerts that notify you when you have been playing for a defined period. Regular reminders help you stay aware of how much time you are spending on the platform and make informed decisions about whether to continue.

Time-Out Feature

If you feel you need a short break from gambling, the odds96 time-out feature lets you pause your account for a defined period — from 24 hours up to 6 weeks. During a time-out your account cannot be used to place bets or access casino games.

Self-Exclusion Program

For players who need a longer break, odds96 offers self-exclusion for periods of 6 months, 1 year, 3 years, or permanently. Self-exclusion is irreversible for its full duration and cannot be lifted early. During self-exclusion you will also be removed from our marketing communications.

24/7 Support Access

Our player support team is available around the clock via live chat, email, and WhatsApp. If you are concerned about your gambling habits — or those of someone you know — our trained support staff can guide you toward the right tools and resources without judgement.

Responsible Gaming Tools in Detail

Deposit Limits

Set a maximum deposit amount per day, per week, or per month. This is the most practical first step in managing your gambling spend. Limits apply to deposits made via bKash, Nagad, Rocket, Upay, and all other accepted payment methods.

Available in Account Settings
Loss Limits

You can set a cap on how much you are willing to lose over a given time period. Once you reach your loss limit, your account will be temporarily restricted from further wager placement until the limit period resets.

Daily / Weekly / Monthly
Time-Out (Short Break)

Take a break from betting for a defined short period: 24 hours, 48 hours, 1 week, or up to 6 weeks. Your account is inaccessible for betting and casino play during this period, though you can still withdraw any remaining balance.

Instant Activation
Self-Exclusion (Long Break)

Request a full self-exclusion for 6 months, 1 year, 3 years, or permanently. This is a serious commitment and cannot be reversed early. Before your exclusion ends, you will be required to reconfirm your wish to return and pass an identity check.

Contact Support to Activate
Reality Check Reminders

Enable periodic pop-up reminders that show you your current session duration and net win/loss position. Reality checks are a simple but highly effective way to stay grounded and make conscious decisions rather than playing on autopilot.

Configurable Intervals
Promotional Opt-Out

You can remove yourself from all bonus offers, promotional emails, and incentive communications at any time. This reduces the temptation to deposit or wager beyond your personal limits in pursuit of a promotion.

Available in Account Settings

Warning Signs of Problem Gambling

Important: Problem gambling can affect anyone regardless of age, income, or experience. Recognising the early signs is the first step toward regaining control. If you identify with several of the behaviours listed below, we strongly encourage you to use the tools available on odds96 or to seek independent support.
  • Chasing losses: Continuing to bet in an attempt to recover money you have already lost, rather than accepting the loss and stopping.
  • Spending beyond your means: Betting with money allocated for essential expenses such as rent, food, transport, or family bills.
  • Inability to stop: Finding it difficult to stop once you have started, or feeling restless and irritable when not gambling.
  • Hiding gambling activity: Concealing the amount of time or money you spend gambling from family, friends, or colleagues.
  • Borrowing to fund gambling: Taking out loans, borrowing from friends or relatives, or using credit facilities specifically to place bets.
  • Neglecting responsibilities: Missing work, neglecting family obligations, or abandoning hobbies because of time spent gambling.
  • Gambling as an escape: Using gambling as the primary way to cope with stress, anxiety, depression, or difficult personal circumstances.
  • Increasing stakes over time: Needing to bet larger and larger amounts to achieve the same level of excitement or satisfaction.

Quick Self-Assessment

Ask yourself the following questions honestly. If you answer "yes" to three or more, it may be time to step back and consider using one of the responsible gaming tools available on odds96, or to speak with a professional support service.

Self-Assessment Questions

1 Have you ever spent more money gambling than you originally intended to for that session?
2 Do you find yourself thinking about gambling frequently during the day, even when you are not on the platform?
3 Have you tried to cut down on your gambling and found it more difficult than expected?
4 Have you gambled to escape personal worries, family problems, or emotional distress?
5 Have you borrowed money or sold personal belongings in order to fund gambling activity?
6 Has gambling caused arguments or strain in your relationships with family or close friends?
7 Do you feel anxious, guilty, or depressed after a gambling session, particularly after a loss?
8 Have you returned to gambling the day after a loss with the intention of winning back what you lost?
If you answered yes to several of the above: Please contact the odds96 support team immediately via live chat or email at [email protected]. Our team can help you activate self-exclusion or connect you with further guidance. You are not alone, and taking action early makes a significant difference.

Getting Help — Contact odds96 Support

If you feel that gambling is no longer under your control, or if you are worried about someone close to you, the odds96 support team is available 24 hours a day, 7 days a week, throughout Bangladesh Standard Time (UTC+6). All responsible gaming requests are treated with complete confidentiality and no judgement.

Email: [email protected] — send a message any time and our team will respond within 24 hours.
Live Chat: Available directly on the odds96 platform, 24 hours a day, 7 days a week. The fastest way to activate a time-out or self-exclusion.
WhatsApp: +880 1700 000000 — message us on WhatsApp for support in your own time, at your own pace.
Support Hours: 24/7, Bangladesh Standard Time (UTC+6). No appointment needed.
For immediate activation of self-exclusion: Contact our live chat team and state clearly that you wish to self-exclude. Our team will process your request within minutes and confirm the exclusion period by email. There is no waiting period — your account will be restricted immediately upon confirmation.

Our Responsible Gaming Commitments

  • Strict 18+ enforcement: odds96 verifies the age and identity of every player. Accounts belonging to anyone under the age of 18 are closed immediately, and any deposits are returned in full.
  • No pressure marketing: odds96 does not use aggressive or manipulative marketing tactics. Players who opt out of promotions are fully respected and will not receive unsolicited incentive communications.
  • Transparent odds and game information: We present game rules, return-to-player (RTP) percentages, and odds clearly so players can make informed decisions before wagering.
  • No advertising to vulnerable groups: odds96 does not direct gambling advertising at individuals who have self-excluded, set deposit limits, or shown patterns consistent with problem gambling.
  • Staff training: Our support team is trained to recognise indicators of problem gambling and to respond with empathy, appropriate guidance, and access to protective tools.
  • Ongoing review: odds96 regularly reviews its responsible gaming policies and tools to ensure they remain effective and in line with best practice standards for the Bangladesh market and beyond.

Play Smart, Play Safe — Enjoy odds96 Responsibly

When gambling is in control, it is genuinely entertaining. Explore cricket betting, live casino tables, and the latest slots on odds96 — always within your own limits. Questions about your account? Our FAQ has answers, and our support team is always available. 18+ only.